Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Warranty

  • Our tech assistance crew is on duty 24/7/365 to attend to each of your service needs. Every ticket you send to us will be taken care of within no more than 1 hour. If your problem calls for some help from an admin, we’ll forward the ticket to the technician on shift and will let you know that the problem is under control.

  • Top quality support service
  • Expert Tech Assistance Service

  • Our customer help Department is going to be working for you 24/7/365 to to take care of all assistance inquiry tickets that you submit. We offer customer support for all software packages that are pre–installed on your server. These include our in–house made Web Control Panel, the chosen Operating System and the server admin panel (with respect to the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • In the Web Control Panel that comes totally free along with your virtual server, you will find an educational Help section, that includes all you need to know about organizing your sites and applications. We have introduced a wide range of how–to articles and reviews and video training that display the common website supervision tasks in an easy to read form.