1 hour ticket response
Our team of customer service technicians is specialized in giving prompt answers to each of your inquiries. We’ll examine your trouble ticket the instant it has been received and will respond back to you with a solution to your problem within less than 1 hour after the client support ticket submission. Actually, our average technical support ticket response time is twenty minutes.
A Top–Quality Client Support Service
Each member of our technical support staff has lots of years of experience in the Linux cloud hosting packages realm and the vast majority of them have worked for us for at least 5 years. They are all ready to answer all your inquiries in the most professional way possible.
A User–Friendly Help Center Section
To help you get a quick hint on how you can use a given service, we have included a truly user–friendly Help section in your Web Control Panel. You can browse through an enormous collection of web hosting account management articles and website administration articles, have a look at the F.A.Q. section or watch our instructional video tutorials.