Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help section incorporated into our Web Control Panel. It boasts an ever–growing knowledgebase with commonly asked questions and in–depth instructional articles compiled by our qualified help desk support staff.

  • Top quality support service
  • Educational Videos

  • For those who prefer to learn how to sort out a common issue by watching a how–to video clip, we’ve added a compilation of video tutorials to our Web Control Panel. All the videos are concise and easy to grasp. They offer you visual demonstrations of various website management tasks.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 client care service and a one–hour response time guarantee. Our capable support engineers will be online for you night and day to reply to your queries and to resolve any problem that you may possibly run into. Simply submit a client support ticket from the Help Center and we’ll get back to you within a minute.