Installation and Troubleshooting in VPS Web Hosting
The upgrade can be obtained for any one of the virtual private server packages no matter the Operating System and CP that you have chosen or the task that you need to be executed as our admins will help you with anything related to the software on the hosting server. This includes, but isn't limited to, installing third-party apps, setting up hosting server options, troubleshooting scripts when they do not function adequately, etc. The upgrade features 60 minutes of work and if a certain task requires less time, the rest of the minutes will be available for the future and will be listed within the virtual private server billing CP. You can use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your server. That way, you can work on your websites without needing to worry that you'll not be able to use some application or losing time on technical issues.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any one of the Linux dedicated servers hosting packages that we offer at any time that you need it. In case you need any custom work from our administrators right after your server is set up, you may acquire the upgrade during the server signup procedure, or when you need something to be performed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our administrators on your hosting server, so if you face any difficulties to install a third-party software or some application gives errors and does not work the way it is supposed to, our professionals shall assist you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in case you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it features.